Due to a State of Emergency at our Texas headquarters, there may be a 24-hour delay in processing orders and our customer service support is limited today.
We appreciate your understanding as we work through the extreme flooding in the area.
I appreciate your ordering process. It is important for us to know when our order is shipped and when it will arrive. Most companies don't communicate at all once the order it placed. Your communication is clear, timely and informative. I love the fact that you email when the order is shipped and communicate the tracking number.