Due to a State of Emergency at our Texas headquarters, there may be a 24-hour delay in processing orders and our customer service support is limited today.
We appreciate your understanding as we work through the extreme flooding in the area.
Wow! I don't remember the last time I've received a credit for an incorrect order and I know that I have never received a follow-up note from a business apologizing for the mistake. What a pleasant surprise! I'll pass along good words for your company to my friends. Thank you!