The ease of ordering large items online is wonderful. The folks at MisterArt.com make it easy and quick to place orders and track them. I have been very satisfied with the products I purchased at MisterArt.com--at a huge savings over other art supply stores and companies.

Deborah Lafayette, IN

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Shipping Information

FREE Standard Shipping on Orders over $200!

No coupon codes are required. Subtotal after discounts must be $200 to receive free shipping. Order must be shipped to a physical address (no PO Boxes). Valid on orders shipped ground delivery within the continental U.S. only. Not available for items marked with truck or factory direct. If an order of more than $200 contains a size or weight restricted item (marked LG, XL, heavy) or the order exceeds 30 lbs., the customer pays only the surcharge; the base shipping rate is free. If an order of more than $200 contains a factory direct item, the customer pays the factory direct shipping charge and any other size or weight restricted item charges; the base shipping rate is free. Not valid on the purchase of gift certificates. Cannot be combined with other offers or promotional gift certificates. Not valid on previous purchases. Valid for in-stock merchandise only. MisterArt.com reserves the right to change or discontinue this offer at any time.

How to Contact MisterArt.com!

Still have questions? Contact us by phone, email, fax, mail, or submit an inquiry using our online form.

Our mailing address is:
MisterArt.com
913 Willard St.
Houston, TX 77006

Call Toll Free  800-721-3015

Our toll free fax number is:
800-721-3191

Track your order

After your order is shipped, you will receive an e-mail containing tracking information for your package(s). This information is also available by logging in to Your Account and clicking "Order History." Note: in some cases the shipping carrier may be unable to provide tracking information.

Shipping options & restrictions

MisterArt.com offers several shipping services in order to meet your desired delivery time. Shipping charges are based on the subtotal of your order, the delivery option you choose, and the destination. Here is a breakdown of our shipping charges:

* If an order contains a factory-direct, size-restricted or weight-restricted item, the customer pays only the surcharge; the base shipping rate is free.

Some orders may also include a surcharge for oversized items, hazardous materials, or shipments in excess of 30 pounds. Some items ship via freight company or directly from the factory.

For a limited time, MisterArt.com is offering free shipping on orders in excess of $200 with some restrictions:

*Shipping Restrictions:

  • Order subtotal must be $200 or more.
  • Order must be shipped to a physical address (no P.O. Boxes).
  • Orders must be shipped within the continental U.S.
  • If an order contains a factory-direct, size-restricted or weight-restricted item (marked with an icon in the item no. column of a product) or the total order exceeds 30 lbs., the customer pays only the surcharge; the base shipping rate is free.
  • Gift certificates are not included in the subtotal amount.
  • Cannot be combined with other offers.
  • Not valid on previous purchases.
  • MisterArt.com reserves the right to change or discontinue this free shipping offer at any time.

Additional Shipping Charges

Occasionally, there is an additional fee required to ship your items. These charges are fully explained in the shopping cart when you click "Details" next to the shipping cost.

Shipping carriers assess additional fees for packages over 30 lbs., No-Fly products, LG items, and XL items. Products that incur these additional fees are indicated on the site by the icons below.

  * Items marked No-Fly can be only shipped via standard and cannot be shipped to Alaska, Hawaii, Puerto Rico, APO/FPO, or P.O. Boxes.
 ** Fee assessed in increments of every five LG or XL items ordered.
*** Heavy fee assessed on each 30 lb. increment.

 (No-Fly)
 Certain items are considered hazardous and require special shipping precautions. These items include volatile and flammable materials as well as products with harmful fumes and other properties. Items marked No-Fly can be only shipped via standard ground shipping and cannot be shipped to Alaska, Hawaii, Puerto Rico, APO/FPO, or P.O. Boxes. In addition, an additional handling fee must be assessed for all No-Fly products.

 (Large)
 Items marked as LG are considered oversized items by shipping companies. Due to these products' weight or dimensions, special shipping arrangements must be made and additional fees must be assessed. Some shipping options are not available for LG items.

 (Extra Large)
 Items marked as XL are more than double the size or weight limit for standard shipping. Special shipping arrangements must be made for these oversized items and additional fees must be assessed. Some shipping options are not available for XL products.

 (Freight)
 Many of the items MisterArt.com sells are too large to be shipped by typical shipping carriers, so we must ship them via freight service. These items, noted with a truck icon, are shipped to your curbside. If you require inside delivery, you must contact the delivery company to make special arrangements. Additional costs for inside delivery and lift gate are incurred by the customer and paid directly to the freight company upon delivery scheduling. We cannot ship Freight items to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or P.O. Boxes.

 (Factory Direct)
 Items marked with the Factory Direct icon are shipped directly to you from a manufacturer. Shipping charges for factory-direct items are noted in the product description.

If you order additional items and wish to calculate your total shipping cost, please use the subtotal of the non-factory direct items to calculate shipping charges using our table, and then add any additional Factory Direct shipping charges as noted in the product description.

Factory-direct items may take longer to receive, and items ordered together may arrive separately. Factory-direct items cannot be shipped to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or P.O. boxes.

Delivery times

This map depicts estimated delivery times for Standard Shipping from the date of order. Deliveries are made Monday through Friday only, excluding holidays.

Click to Enlarge

For Rush and Expedited options, add one to three days in-house processing time plus the transit time (one day for Rush or two days for Expedited). Thus placing an order for rush delivery may arrive in up to 3 business days. No weekend delivery is available.

Delivery times to APO/FPO addresses may vary significantly.

Partial Shipments

MisterArt.com strives to keep a complete and adequate inventory of products in stock at all times. However, certain products may not be available at the time of your order. In such cases, we will remove the missing items from your invoice and either ship the remaining items on your order or contact you for instructions on how to proceed. Note: we are unable to process backorders, so you are only billed for items that ship.

International Shipping

MisterArt.com currently ships to all 50 United States as well as APO/FPO addresses and Puerto Rico. At this time, we do not ship internationally, nor do we ship to Guam or other U.S. protectorates. We do hope to enable international shipping at some point in the future, so be sure to check back from time to time!

APO/FPO & P.O. Box Addresses

We do ship to APO/FPO and post office box addresses. APO/FPO delivery times may vary significantly. Some restrictions apply based on value and weight of order. Unfortunately, we cannot ship items marked No-Fly, Freight, or Factory Direct to APO/FPO and P.O. Box addresses.

Prison Addresses

MisterArt.com does not ship to inmates at correctional facilities due to restrictions on the types of products that may be delivered to these addresses.

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